Conrad Erasmus appointed CEO of Digicall Group

Conrad Erasmus will take over the reins as the new Chief Executive Officer of Digicall Group, effective from May 1, 2024.

“Conrad, who has been an integral part of the Digicall team since October 2015 serving as the Group Chief Financial Officer, is stepping up to lead the company into its next phase of growth and innovation,” says Altmann Allers, Executive Chairman, Digicall Group. “We congratulate on his new appointment and wish him success as he leads the organisation towards a bright and prosperous future.”

Erasmus embarked on his professional career with a BCom (Hons) degree, gaining early career experience and support through a bursary and work contract with KPMG. After twelve years of honing his skills as a Chartered Accountant and acquiring a wealth of experience with clients across multiple industries, he took on the role of Chief Operations Officer at Bridge, a financial services firm.

His move to Digicall was facilitated by the high regard in which he is held within the industry.

In his current position as CFO, Digicall has seen significant growth, transforming into a multinational enterprise with revenues surpassing R3.5 billion and a dedicated workforce of over 6,000 employees spread across three continents.

His vision for Digicall encompasses not just sustaining this growth, but amplifying it through strategic operational enhancements, expanding the group’s customer base, and introducing innovative products and services that respond to the evolving needs of its global clientele.

“Conrad’s strategic direction for Digicall aims to harness the strengths of our exceptional leadership team to bring our shared vision and purpose to life, ensuring that the company not only builds on its current successes but also achieves sustainable and amplified growth in the years to come,” Allers says.


Media Contact:
Adam Koekemoer, Group Head of Marketing and communications, Digicall Group
+27 10 211 5000

About Digicall Group

Digicall provides specialist multichannel outsourced service solutions to insurers, government departments, municipalities, financial services, telecoms, retail and other industries. We adhere to global best practices and only partner with best-in-class, stringently vetted and industry-accredited service providers, whose performance we regularly assess to SLA requirements and who receive ongoing product, system, and service training to ensure complete peace of mind for everyone we serve.

Digicall’s success is a result of a commitment to innovation, technology and business transparency. Our systems enable a single view of customer’s data through a full-service solution that delivers fully captured and reported incident response data to clients. We hold ourselves and each other accountable for living our values – of BRIGHT, AGILE and TRUE – which guide our attitudes and actions and challenge us to be better every day.