Our Business

  • Operating since 2003 in South Africa and recently expanding to Australia and the UK, with more than 1 800 employees in the group
  • Unique cluster of services that aggregates specialist skills in first notice of loss and back office administration. A focused team of Digicall people and service providers, trained and dedicated to offering our customers consistent excellent service
  • Offering services in diverse segments such as contact centre management, insurance claims administration, claims assessment and adjudication, as well as supply chain management
  • Innovative and tailor made technology solutions that meet customer needs in a responsible, cost-effective and sustainable way with leading incident managers
  • We provide a single, comprehensive and cohesive service offering. We can also offer stand-alone services within the group.

Online Brochure

Our Services

Our Services

Why choose Digicall

Our focus on service and cost management ensures our ethos is aligned to customer expectation and mutual profitability.

Technical Expertise

Through hard work, dedication and technical expertise our team can reduce your average cost per claim whilst maintaining superior customer service.


We use state-of-the-art technology as an enabler to drive our process, cost management and customer service offering.

Some of our Happy Customers

  • Absa Stickers British American Tobacco Discovery Insurance Glasfit Hollard

  • Marsh Nedbank Old Mutual Insure PG Glass SA Home Loans

  • Santam Standard Bank Telkom Bryte

Digicall represents an exceptional cluster of businesses       Contact Us Today