ESG

ESG is about making a difference for our business, our people and our world.

Our ESG strategy combines exponential technologies and exponential business models to address the exponential crises that impact our business and our world.

 

Our ESG goals

Our ESG goals are aligned with our group strategy for sustainable development and supervised by the board of directors.

By incorporating sustainability into strategic decision-making in our daily operations, we are confident that we can achieve these goals.

Our ESG strategy has three pillars, each with a defined set of goals.

BPM-Capabilities

| Better planet
| Better workplace and society
| Better business environment

Transformation and sustainability

As a successful and sustainable business, we have the power and the resources to help bring about transformative socio-economic change, and we genuinely embrace transformation in everything we do, particularly in our relationships with all our stakeholders.

As a level 2 B-BBEE contributor:

Currently, 17.3% of the business is directly black owned, 9.3% by black women, and we’re continuing to source further empowerment partners with a view to achieving a significantly increased mixed-ownership structure in 2024.

We’re continuously reviewing our recruitment process to ensure that we appropriately emphasise the appointment of previously disadvantaged individuals at all levels of management.

Codes of Good Practice govern our efforts to procure goods and services from companies with solid B-BBEE strategies and, in transforming our supplier procurement process, we’re consistently increasing our clients’ claims spend through to black-owned and black-women-owned entities as core suppliers.

We also contribute financially as well as by giving of our time to numerous NPOs, in empowering our communities and delivering meaningful support to those who need it most.

We invest in meaningful and sustainable skills development for own people as well as our suppliers and service providers.

We’re continuing to invest in previously disadvantaged individuals with high potential, in the form of management courses, leadership development, learnership programmes, improved career planning and study bursaries to fast-track the promotion of deserving candidates to senior and top management positions.

We currently have 40% black representation on our Board, which we’re committed to further diversifying.

*All information is subject to change without notice

Corporate social responsibility

We contribute financially as well as by giving of our time to numerous NPOs, in empowering our communities and delivering meaningful support to those who need it most.

Digicall South Africa’s SED focus areas for 2023 are:
Women-and-children
Education
Youth-development
Arts-and-Culture
Humanitarian-Aid

Reports

Want to know more about our efforts, view our reports.