The Digicall Assist difference
It’s the Digicall Assist difference that ensures a seamless brand experience for your customers when they need assistance.
With our foundations built in roadside and after-sales assistance for the automotive industry, our ability to provide premium customer service at critical moments extends to other consumer products and services.
We pride ourselves on being a highly effective and efficient operations team. All of our people who interact with your customers are industry experienced service staff, starting with our world-class call centre operators.
This significantly improves the customer experience, facilitates greater interaction with clients and reduces incident rates.
We are able to provide assistance across Australia and New Zealand. Our services can be tailored to meet specific requirements of key customers. We have specialised services across Roadside and Automotive but also extend to other service and product industries needing Premium Customer Service, such as insurance claims management.
Our services are underpinned with innovative technology to ensure cost effective, seamless operations, for maximum customer experience. Our reports on customer service allow our clients to review and identify potential efficiencies across your operations.