About Digicall Group
Digicall Group has been delivering world-class outsourced and incident management services to our valued clients across diverse industries, globally, since 2003.
Our offering embraces two similar and interconnected disciplines, and everything we do is enabled, integrated, and improved by our best-in-class technologies, our specialised and automated business systems, and our outstanding people.
The Digicall Group
Offering end-to-end Business Process Management supported by tech-enabled systems, delivers solutions to even the most complex business challenges.
Our sister company Sigma Connected delivers the following:
Offering Business Process Outsourcing in traditional call centres environments aimed at delivering high-volume services, and solving high-frequency events.
Our companies
We are an international group, operating in South Africa, the United Kingdom, Australia.
Our services
Business process management (BPM)
Customisable, end-to-end solutions to clients’ more complex challenges in multiple sectors and industries
Business process outsourcing (BPO)
Specialised solutions for non-core, high-frequency front- and back-office events, as a seamless extension of client brands
Value multipliers (VM)
Industry-leading technology solutions, systems, insights and expertise for enhanced client value and customer experience
Group history
Our history is characterised by sustainable and acquisition-led growth.
Our values
We hold ourselves and each other accountable for living our values, which guide our attitudes and actions and challenge us to be better every day.
