110 Conrad Drive, Craighall Park, Johannesburg, 2196
Ph: +27 (0)10 211 5000
Ph: +27 (0)10 211 5000

About the Digicall Group

Digicall delivers BPO and incident management outsourcing with a technology led approach.

We offer specialist services tailored to meet the challenges of our clients’ industries, ensuring that we help them grow their business.


The Digicall Group

Our interdisciplinary group offering is delivered by the Digicall Group’s two sister companies. Digicall SA offers the following:

Offering end-to-end Business Process Management supported by tech-enabled systems, delivers solutions to even the most complex business challenges.

Our sister company Sigma Connected delivers the following:

Offering Business Process Outsourcing in traditional call entre environments aimed at delivering high volume services, solving high-frequency events.

Our purpose

Digicall Group exists to improve the lives and businesses of our clients and their customers, our investors, our employees, our communities, and our suppliers. Our purpose is to generate prosperity for all beyond just financial wellbeing. For us prosperity encompasses health, sustainability, happiness, and the opportunity to thrive and grow.

Our story

The Digicall Group has been delivering world-class outsourced and incident management services to clients across the globe and across a range of industries since 2003. Our history is characterised by growth, and key steps towards digital enablement, integration, and automation without losing our focus on people and customer experience.

Our values

We hold ourselves and each other accountable for living our values, which guide our attitudes and actions and challenge us to be better every day.

thoughts | actions | ideas | systems | processes
dynamism | diversity | experience | expertise | resourcefulness
fairness | respect | care | honesty | trust