Compliment & complaints

We aim to deliver a world class service to all our clients and their customers, your experience with our services matter to us and we would love to hear from you.

Contact details for the Complaints department of Digicall

110 Conrad Drive, Craighall Park, Johannesburg, 2196

Telephone:                  010 2115000
Email:                          complaints@digicallgroup.co.za

    Should you wish to speak to someone outside our organization, kindly contact any of the following :

    Contact details for External Compliance department of Digicall

    Oracle Compliance (Pty) Ltd
    The Workspace, Block G, 2nd Floor,
    44 Melrose Arch Blvd, Birnam,
    Johannesburg 2196.

    Telephone:                  011 1002551Fax:                               086 6648448Email:                           info@oraclecompliance.com

    Contact Details of Respective Ombudsman

    FAIS Ombud
    P.O. Box 74571
    Lynwood Ridge
    0040

    Telephone:                  012 7625000 / 012 4709080
    Facsimile:                    0867641422 / 012 3483447
    E-mail:                          info@faisombud.co.za
    Website:                       www.faisombud.co.za

    Long-Term Insurance Ombudsman

    The Ombudsman for Long-Term Insurance
    Private Bag X 45
    Claremont 7735

    Telephone:                     021 6575000 / 0860103236
    Facsimile:                       021 6740951
    E-mail:                             info@ombud.co.za
    Website :                         www.ombud.co.za

    Short-Term Insurance Ombudsman  

    The Ombudsman for Short-Term Insurance
    P.O. Box 32334 Braamfontein
    2017

    Telephone:                   011 7268900
    Facsimile:                     011 7265501
    E-mail:                          info@osti.co.za
    Website:                       www.osti.co.za