Assessing and Repairs

Why Digicall?

We provide property assessing and repair services to all major insurers and banks, specialising in commercial and residential building assessments and repairs.

End-to-end Process

End-to-end Process

We offer an end-to-end process, from claims instruction to submitting the damage estimate report, repairs of the property, and final invoice.

Accredited Service Providers

Accredited Service Providers

We have a national footprint of accredited and stringently vetted service providers that include civil and structural engineers who provide expert opinions and recommendations where needed.

Emergency Repairs and Catastrophe Management

Emergency Repairs and Catastrophe Management

We conduct Value at Risk (VAR) assessment for onsite claims and provide same-day emergency repairs where necessary. Our Catastrophe Management Services dispatch assessors countrywide within 24 hours.

State-of-the-art Software

State-of-the-art Software

Our estimators use state-of-the-art building estimation software (Corelogic Claims Connect**) to provide an accurate cost of repairs, eliminating inflated estimate settlement.

** Digicall is the official reseller of Corelogic Claims Connect in Southern Africa.

Detailed Quality Reports

Detailed Quality Reports

We provide detailed quality reports, which include a summary of the loss and photographic evidence in support thereof, with recommendations to the Insurers in accordance with their unique terms, conditions and cover afforded by the policy. We include the VAR document which supports the underwriting department to accurately insure the risk.

How can we support you?

Need assistance with your incident management process? Contact us today

  • Phone: +27 (0)10 211 5000
  • Email: info@digicall.co.za