Services

01

Medical Assistance

Ensures that your customers have access to a 24/7 nursing helpline that provides advice on a range of medical issues and emergencies. Our medically trained contact centre professionals can aid in referring your customers to a doctor, providing information on self-medication, and will arrange medical transportation when required.

02

Medical Assistance

Offers transportation services to your customers who are not mobile but need to travel to or from a medical appointment.

03

Medical Assistance

Provides access to a nurse or doctor for your customers via an app, or online 24 hours a day, 7 days a week, all year-round. This includes unlimited referrals to a network of General Practitioners nationwide.

04

Medical Assistance

Ensures the dignified transport of your customers’ loved ones by helping them and their families with all arrangements. All required information and support regarding procedures is provided. This includes locating a funeral home closest to the place of burial anywhere in South Africa.

05

Medical Assistance

Provides a range of services to help your customers after a family member’s death. This includes assistance in obtaining death certificates and all other relevant documentation while also securing discounted rates at funeral parlours and assisting with the repatriation of mortal remains. Additionally, trauma counselling can be offered to them and their families.

06

Medical Assistance

Offers medical advice from qualified nurses. This service helps your customers solve a broad number of issues ranging from general health and medical conditions to surgery. It also includes referrals to medical facilities, doctors, and crisis lines.

07

Medical Assistance

Grants your customers access to medical transportation to the nearest medical facility capable of providing adequate care in the case of a particular emergency.

08

Medical Assistance

Provides both telephonic and face-to-face counselling to your customers in the case of a traumatic event, as well as offering cover for accidental exposure to HIV and Aids.

How can we support you?

Looking for tailored assistant services? Contact us today

  • Phone: +27 (0)10 211 5000
  • Email: info@digicall.co.za