- Client :Australian Based Client
- Category :Clients
- Project Url :
- Date :15 Jul 2021
- The platform enabled case management from start to end, including automated case creation through IoT alert management, fleet assignment, and tracking of more than 1 000 vehicles.
- Automated report generation and case finalisation, using mobile app workflows and data collected onsite.
- Due to the automated workflows, the turnaround for repairs decreased from 30 days to 48 hours on average, and reporting and invoicing from
four months to four days.
- Integrated job allocation and vehicle tracking reduced fuel costs and improved productivity substantially, whilst configured workflows impacted data costs similarly.
- Due to automated billing and reporting, settlement of service providers improved from six months to a job finalisation month-end.