Vehicle Replacement Services Vehicle Replacement Services Servicing Banks, Insurers and OEM's Read More

Vehicle Replacement Services

We provide a specialised facilitation process to Banks, Insurers and OEM’s to replace a customer’s vehicle with a brand new or pre-owned vehicle when written off or stolen.

How it works?

My Brand Group, a Digicall Partner, assists the Bank or Insurer to find a suitable and similar replacement vehicle for the customer without having to re-finance the vehicle or initiate the procurement process for a new vehicle. This results in a saving to both the Insurer and the Customer, as well as aiding in the retention of the Customer for the Bank or Insurer. When acting on behalf of the OEM, we make sure the Customer stays with the brand.

The replacement journey, from notification of loss until the new vehicle is delivered to the Customer, including the registration and licencing of the vehicle, takes seven working days on average, ensuring customers are back to their normal day-to-day lives in no time.

How can we support you?

  • Phone: +27 (0)10 211 5000
  • Email: