Senior Business Intelligence Analyst


Looking for a dynamic and challenging role as a Senior Business Intelligence Analyst in an innovative organisation? We are seeking a highly skilled and motivated Senior Business Intelligence Analyst to join our BI Team.

The Senior Business Intelligence Analyst is responsible for producing financial and market intelligence by querying data repositories and generating periodic reports. In addition, they are required to devise methods for identifying data patterns and trends in available information sources. The Senior BI Analyst is also responsible for creating accurate business requirements definitions in order to monitor and improve business processes, conducting data analysis and creating specifications, working closely with developers and business to execute their plans and coordinate activities. Furthermore, they must mentor junior staff and perform quality checks, as well as provide advice on report design and BI/Data Warehouse architecture. The scope of work will extend to all companies within the Digicall Group, as well as clients of Digicall.



  • Minimum: Grade 12 or equivalent NQF level 4
  • Preferred:
    • Tertiary qualification in Information Technology/Data Analytics/Business Analytics/Computer Science or a related field
    • BI Certification



  • 5 years data analytics or business intelligence experience (Essential).
  • Experience within a data-centred role (Essential).
  • Experience analysing and carrying out interpretations by utilising intricate data sets.
  • Management / Supervisory experience (Desirable).
  • Relevant industry experience (Desirable).




  • Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
  • Synthesize current business intelligence or trend data to support recommendations for action.
  • Maintain library of model documents, templates, or other reusable knowledge assets.
  • Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
  • Manage timely flow of business intelligence information to users.
  • Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
  • Analyse competitive market strategies through analysis of related product, market, or share trends.
  • Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
  • Identify or monitor current and potential customers, using business intelligence tools.
  • Disseminate information regarding tools, reports, or metadata enhancements.
  • Provide technical support for existing reports, dashboards, or other tools.
  • Identify and analyse industry or geographic trends with business strategy implications.
  • Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
  • Create or review technical design documentation to ensure the accurate development of reporting solutions.
  • Analyse technology trends to identify markets for future product development or to improve sales of existing products.
  • Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
  • Manage the BI development team in order to ensure effective BI tools are developed for the business.
  • Provide team with support and advice on various BI projects.
  • Maintain awareness of the overall BI strategy and ensure it is implemented throughout the team.
  • Monitor the development and maintenance of exiting ETL.
  • Ensure data is transformed into the correct format for the warehouse and loaded into the warehouse accurately.
  • Take ownership of the data warehouse and integrity of all information loaded into it.
  • Review code of the team and identify errors and provide feedback to relevant parties.
  • Manage the quality of code within the BI team.
  • Conduct business analytics in order to monitor and improve business processes.
  • Use data to support decision making and to identify market opportunities.
  • Provide ongoing support where changes to solutions or fault-finding is necessary.
  • Design data warehouse flows and schemas based off analysis, including staging, fact, dimensions, and cubes and reporting models in the semantic layer.
  • Define the business requirements and translate them into technical specifications.
  • Ensure the business is provided with operational support and technical issues for BI processes are solved effectively.
  • Perform a general management function for the BI development team.
  • Set team objectives and monitor progress towards achieving them.

HR Management

  • Coach and mentor subordinates on a monthly basis.



  • Examining Information: Analyses and processes information very effectively when solving problems. Very curious and good at asking probing questions.
  • Interpreting Data: Very effective in applying technology and working with numerical data when evaluating problems. Relies heavily on facts and hard, objective data when evaluating problems.
  • Documenting Facts: Communicates well in writing, readily understands the logic behind an argument and will ensure that all the relevant facts are taken into consideration.
  • Checking Things: Very thorough and even perfectionistic, ensures that things are done properly, delivering high quality work with great attention to detail.
  • Producing Output: Works at a fast pace, works well when busy and copes well with multi-tasking.
  • Articulating Information: Presentation oriented, good at explaining things and confident when meeting new people.
  • Generating Ideas: Generates many ideas, unusual ideas and radical solutions to problems. Very creative and enjoy the creative process.
  • Providing Insights: Very quick at getting to the core of a problem. Will improve things and find ways to improve. Likely to trust own intuition.
  • Following Procedures: Extremely rule following, procedural and risk averse.
  • Interacting with People: Very lively, talkative and projects enthusiasm. Is focused on interacting and networking with people.



Should you meet the requirements of this position, please send us your CV by completing the application form.



Short-listed candidates will be subjected to an evaluation process. Should you not receive feedback within two weeks after the closing date, please consider your application unsuccessful.

Job Category: Business Intelligence
Job Type: Full Time
Job Location: Johannesburg

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