HR Consulting Manager

Role Purpose

DigiForte is looking for a dynamic HR Consulting Manager to join our team. If you are passionate about delivering effective people solutions and you are motivated to take your team to new heights, then this opportunity is for you!

The purpose of this role is to ensure an effective HR consulting function within DigiForte. The role is responsible for interpreting our business strategy into deliverables and managing the day-to-day operational activities of the department while growing our client base. The primary focus of the role is to provide outsourced HR services to multiple clients and across different industries while optimizing employee performance, workflows, workforce planning and employee engagement.

As part of the global Digicall organization, you will thrive in a supportive, dynamic environment that values your unique contributions. DigiForte offers access to a diverse client base, encompassing both local and international brands. You’ll have the opportunity to lead your own team, setting and achieving strategic business objectives while enjoying the flexibility and autonomy that comes with the role. We prioritize service excellence with state-of-the-art technology, encourage continuous learning, and provide ample opportunities for career growth. Join us for equitable rewards, peace of mind, and a culture that celebrates both individual accomplishments and collective success.

Qualifications

  • Minimum:
    • Senior Cerrtificate (NQF 4) or the equivalent.
    • Degree in Human Resources or relevant industry/field.
  • Advantageous: Honours / Masters Degree in a relevant field/industry.

Experience

  • 8 to 10 years of HR consulting experience working within an HR Consultancy / Client Services environment.
  • 5 + years of managing an HR team.

Responsibilities

Financial Management

  • Manage the annual departmental budget in collaboration with the Business Unit Head.
  • Responsible for the cost-effective allocation and use of company resources.
  • Implement, control, and manage departmental resources and procedures within approved budget guidelines.
  • Compile and present budget reports regarding expenditures to keep the Business Unit Head appropriately informed of the department’s budget position.

Strategy

  • Ensure that the department’s structure and processes contribute to the achievement of the company’s goals and objectives.
  • Develop, grow and nurture senior relationships with existing clients as well as prospective clients.

Business Management

  • Consider strategic opportunities around HR consultancy and growing the company’s consultancy business and brand.
  • Delegate responsibilities and supervise the work of employees providing guidance and motivation to drive maximum performance.
  • Manage specific HR services and clients directly.
  • Liaise with top management to understand the DigiForte Business strategy and plan and understand the implications for the department.
  • Liaise with the Sales team to drive the closing of new deals.
  • Monitor the Sales Pipeline and proactively manage the growth thereof.
  • Coordinate plans and activities amongst other DigiForte departments.
  • Secure sufficient resources to execute the departmental business plan.
  • Continue monitoring the external business environments for changing needs and forces and develop strategies to address these.
  • Ensure all relevant operations policies are in place and complied with.
  • To constantly work towards the achievement of departmental goals and targets.
  • To establish common standards of practice within the department in line with DigiForte group standards and practices.
  • To ensure the maintenance of accurate and up-to-date information concerning the department.
  • To provide feedback on all financial, contractual, and other general information of the department.
  • To analyse and evaluate, with the department, performance data provided and take appropriate action in response.
  • Prepare reports by compiling summaries of the client status reports as well as client meetings.

HR Consulting

  • Provide input and guidance to the HR consulting team on the various HR service offerings, ranging from standard strategic HR input, HR Audits, and specialised HR solutions as per the client’s need.
  • Attend first client meetings with the HR consulting team to build rapport.
  • Assist in identifying gaps and risks per client profile.
  • Recommend possible solutions to Senior HR Consultants on how to manage identified risks/gaps per client.
  • Inform clients of any major changes to applicable laws and regulations.
  • Direct the HR Consulting team on required compliance submissions of legislation regulations.
  • Ensure to apply best practice HR policies and procedures, as well as HR principles to ensure favourable solutions for all clients.
  • Monitor all client projects and retainer services.
  • Create a sense of innovation in the consulting team to ensure future-focused and best-practice HR solutions are created to stay abreast in the market.

HR Management

  • Responsible for the management of the HR consulting department and team.
  • Oversee the recruitment of resources for the department.
  • Responsible for the development and training of direct reports.
  • Responsible for the talent management and succession planning of direct reports.
  • Initiate disciplinary action for departmental employees that is non-compliant with company objectives/policies and procedures.
  • Ensure sound and productive employee relations, good morale, and productive work culture across departments.
  • Ensure the company is compliant with all relevant statutory requirements.
  • Ensure and enforce the adherence and execution of all company and group key strategic objectives.

Competencies

  • Examining Information: Analyses and processes information very effectively when solving problems. Very curious and good at asking probing questions.
  • Documenting Facts: Communicates well in writing, readily understands the logic behind an argument, and will ensure that all the relevant facts are taken into consideration.
  • Interpreting Data: Very effective in applying technology and working with numerical data when evaluating problems. Relies heavily on facts and hard, objective data when evaluating problems.
  • Embracing Change: Enjoys new challenges and adapts readily to new situations. Positive about and copes well with change and uncertainty.
  • Establishing Rapport: Very quickly establish rapport with people. Like making new friends and finding making friends easy. Attach importance to and are effective in making a good first impression.
  • Articulating Information: Presentation-oriented, good at explaining things and confident when meeting new people.
  • Making Decisions: Comfortable making quick decisions, prepared to make big decisions and take responsibility. Holds definite opinions on most issues and rarely changes their minds.
  • Directing People: Very likely to take the lead, take control of things and coordinate people.
  • Empowering Individuals: Empowering others by motivating, inspiring and encouraging them.
  • Convincing People: Very persuasive, negotiates well and determined to make people listen to their views.
Job Category: HR Consulting Manager
Job Type: Full Time
Job Location: Johannesburg

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