Professional outsourced quality assurance services
Specialised Contact Centre Lines
- How is my driving?
- Confidential whistleblowing/fraud lines
- Campaigns specific to client needs i.e. brand surveys/activations.
Data Capturing and Order Processing
- High volume order processing and data capturing
- Telesales functions of clients’ products
- Customer and consumer data integrity/updates
- Tracking individual retailers’ ordering patterns and possible market trends.
Corporate Incident and Insurance Claims
- First Notification of Loss (FNOL)
- Processing of motor and non-motor claims
- Tracking incidents for health and safety reporting and mitigation.