Customer Experience.

Professional outsourced quality assurance services

Specialised Contact Centre Lines

  • How is my driving?
  • Confidential whistleblowing/fraud lines
  • Campaigns specific to client needs i.e. brand surveys/activations.

Data Capturing and Order Processing

  • High volume order processing and data capturing
  • Telesales functions of clients’ products
  • Customer and consumer data integrity/updates
  • Tracking individual retailers’ ordering patterns and possible market trends.

Corporate Incident and Insurance Claims

  • First Notification of Loss (FNOL)
  • Processing of motor and non-motor claims
  • Tracking incidents for health and safety reporting and mitigation.

How can we support you?

    Email or Call
    +27 (0)10 211 5000