Collections.
The Digicall owned operates from state-of-the-art, efficient contact centres in South Africa and the UK
Collection Services.
Digicall provides data and analytics services to our clients by analyzing business data, compiling reports and building visual models to explain and illustrate trends and relationships hidden in vast data sets within the organisation.
Sigma Connected SA
Sigma Connected SA
Sigma Connected is a Business Process Outsourcing (BPO) provider that specialises in early and late-stage debt recovery, customer care services and lead generation projects.
Sigma Connected UK
Sigma Connected UK
Sigma Connected UK a multi-award-winning provider of outsourced (white-label) contact centre, business process outsourcing, training and consultancy services.
Specialised Contact Centre Lines
- How is my driving?
- Confidential whistleblowing/fraud lines
- Campaigns specific to client needs i.e. brand surveys/activations.
Data Capturing and Order Processing
- High volume order processing and data capturing
- Telesales functions of clients’ products
- Customer and consumer data integrity/updates
- Tracking individual retailers’ ordering patterns and possible market trends.
Corporate Incident and Insurance Claims
- First Notification of Loss (FNOL)
- Processing of motor and non-motor claims
- Tracking incidents for health and safety reporting and mitigation.
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