The Digicall Group acquires specialist ethics and fraud contact centre provider Advance Call

Leading South African business process outsourcing provider, Digicall, have announced their acquisition of Advance Call and its certified Ethics & Fraud contact centre platform. The acquisition extends the Digicall omni-channel offering and will enable them to provide their customers with a certified, proven and 24/7 contact centre solution to meet all their Ethics and Fraud hotline needs. […]

Digicall Group Awards



Standout Performers Recognised at Digicall Group Awards

The Digicall Group is fast approaching it’s 18th birthday, and will be celebrating the fact that they have grown to include 22 companies over three continents and with over 4,000 employees. Despite a challenging year, Digicall and its partners have managed  to overcome the ongoing Covid pandemic to find success in a variety of industries and demonstrated growth[…]



Digicall Appoints New Head of Corporate Affairs

Digicall have appointed Marijke Coetzee, who brings 15 years of brand and reputation management experience to the company and is aiming to strengthen the brand’s value and reputation to ensure sustained, measurable impact on stakeholders, in her new role as Head of Corporate Affairs. Marijke joined Digicall in mid-September and is hoping to quickly make her mark[…]



Digicall & Tautona in Partnership to Revolutionise Claims Automation Solutions

Digicall is pleased to announce their investment in Tautona, an artificial intelligence and machine learning firm specialising in claims automation solutions. The investment cements an already close relationship between the two companies and reinforces their shared mission to advance AI powered business process automation in the financial services industry. Digicall, one of South Africa’s leading insurance claims[…]



Digicall celebrates women in leadership

Joining the rest of South Africa in celebrating our nation’s strong, powerful and successful women, we are pleased to have an opportunity this Women’s Month to recognise 46 individuals in leadership positions within the Digicall Group. As we strive to offer our clients the best specialist service solutions under one vision and ethos, the contribution made by[…]

Standard Insurance Limited



Standard Insurance Limited partners with Digicall and Sensor Networks to offer homeowner protection

Standard Insurance Limited launches digital insurance claims journey aimed at homeowners with Digicall and Sensor Networks 7 April 2021, Johannesburg, South Africa – Home insurance took a giant leap forward this month when Standard Bank’s insurance arm, Standard Insurance Limited (SIL), partnered with incident-management company, Digicall, and Connected Home platform developer, Sensor Networks. The trio have developed[…]